Work With Me

I help CX and operations executives turn retention risk into a defensible revenue engine — the kind that shows up on the P&L, not just the dashboard.


Two ways to start. Both free. Pick the one that matches how you want to work.

SERVICES

Two Free Entry Points

Get the Free Snapshot Preview

Run the first layer of the Retention Risk Snapshot at no cost. You’ll get a directional read on your retention exposure — the band, the range, and the weakest layer of your current CX architecture.



Best for: leaders who want to see the diagnostic before booking a conversation.

Run the Free Preview

Book a Free Discovery Call

Thirty minutes on video. You describe what you’re seeing in your operation. I ask the operator questions that surface what’s underneath. We figure out together whether one of my paid engagements is a fit.


Best for: leaders who want to talk before committing to anything paid.

Book the Discovery Call

Paid engagements, including the Retention Risk Snapshot, Assessment, Workshop, and Full Engagement tiers are discussed during the discovery call or after the free preview.


For speaking, podcasts, media, or other requests, you can reach me via Linkedin [www.linkedin.com/in/jpdumas1] or the contact page.